Frequently asked questions

What is SHOPIKOS?

SHOPIKOS provides shipping service of packages from U.S.A. to any country in the world. We can help to buy products in U.S. for You and ship packages to your country.

How to Register in SHOPIKOS.com?

You can register online in www.SHOPIKOS.com. There is NO fee for registration in Shopikos.com. After your registration, we will provide you your own Suite unique number and US shipping address, which you can use for shopping in any US shop.

What kind of services are SHOPIKOS provided?

There are two type of convenient services available for our customers Ship to Me and Buy for Me and Ship.

What does Ship to Me service mean?

For Ship to Me service we provide US mailing address as your shipping address for using during shopping from US online shops. SHOPIKOS will assign a unique Suite number mailbox address in USA for You. Use your new US address and your Suiye number when purchasing products from any U.S. shops and have it shipped to our warehouse in the United States. We receive and store your package and then ship them from U.S.A. to your country.

What does Buy for Me service mean?

Shopikos provides Buy for Me service to individuals and companies, which would like to purchase goods in the US, but can’t buy products online due of different challenges. Some US Shops don’t accept non US credit cards or only accepts a USA Billing Address. So tell us what you want to buy from anyu shop in USA and we can help to purchase them for You for a small fee. Requesting our Buy for Me service, one of our experts will help you to complete the purchase. We purchase the products for you and when package arrives at our warehouse, we will inform you by email to arrange shipping of purchased goods to your address.

How do I receive SHOPIKOS address?

After registration we will provided your Suite number and shipping address in USA. You can use that US address only for online shopping purposes.

How you know that the package is mine?

During registration we assigned you unique Suite number, which You need to use with your name and our address as the shipping address. Once any package arrives we will see your name and your Suite number on it. We will notify you by email and you can check your parcel status in My orders in www.shopikos.com website.

What address do I use when checking out from a US online shop?

Please use proper method of entering your SHOPIKOS address into the Ship To details of a Shop checkout when making purchases: US Address First Name: Your First Name Last Name: Your Last Name Address 1: 20 MacArthur Ave Address 2: Your Suite number City: Garfield State: NJ Zip: 07026 Country: USA

I have purchased several products. Can I wait until all of my orders will arrive and be in my suite to ship my orders?

If your packages were shipped separately or you are expecting several packages, you can wait until we have all of your packages in your suite before you ship your orders.

What items are prohibited and can't be delivered through SHOPIKOS?

These products cannot be shipped. • Aerosols • Air bags • Alcoholic Beverages • Ammunition • Cigarettes • Dry Ice • Explosives • Fresh Fruits & Vegetables • Gasoline • Nail Polish • Perfumes containing alcohol • Poison • Pool Chemicals • Government Identification (government ID, uniform, a badge or a document) Some products have specific restrictions, like • Lithium Batteries • Cigars • Medical Devices • Medicine or Drugs

How long does it take to receive my package?

Shipping time depends which delivery method you choose. For details please use our shipping calculator to find out how long it takes package delivery to your country.

What does consolidation mean?

Consolidation is useful when you have multiple items or packages coming from multiple shops and these items or packages may be arriving at different times. We will wait until you select which products you would like to consolidate and ship..

What is the weight limit for a consolidation?

We can only consolidate package up to 70 lbs.

How do you fill out custom declaration for each package?

When we receive new packages, we will notify you by email. You can check your parcel status in My orders in www.shopikos.com website.There you see what has been received and you will be able to fill Declaration form, which is mandatory for each package.

What is the difference between dimensional weight and actual weight?

To find the dimensional weight, multiply the length, width, and height of the package and divide the result by 194 and round up to the next whole number. This is the dimensional weight in lbs. If it is greater than the actual weight of the package, use this weight to determine the shipping price.If the dimensional weight exceeds 70 lbs, the price will be at the 70 lbs rate.

How much does it cost to ship my parcel to my country?

You can use our shipping calculator to find out how much it costs to ship to your country.

What payment methods do you accept?

We accept credit cards, Paypal and wire transfer. You can add money to your balace clicking on ADD MONEY. If your balace is lower than shipping fees You will automatically offered to add money.

What are your bank account details to send money by wire transfer?

MIKOS, LLC Address: 20 Macarthur avenue, Garfield, 07026, USA Bank: CITIBANK Account number – Request from our operators, Bank address: 845 Central ave, Scarsdale, NY, 10583 Citibank ABA/Routing Number: 021000089 SWIFT Code: CITIUS33

Is Insurance available and am I need to pay for insurance?

You can insure your parcel against loss and damages. Your insurance cost is calculated as a percentage of value of declared amount. When your items get lost or damaged in transit, you can be compensated, if you have selected to pay for insurance.

What are Customs Tariffs and Taxes importing goods in my country?

SHOPIKOS ships your parcel on your behalf, as you are the consignee of the goods and you are considered as importer and it is your responsibility to pay any customs duties that you might be liable in your country.